[Important] Please beware of fake accounts impersonating our company.
Thank you for your continued patronage of CIGARRO.
We have received reports from multiple customers stating that they were "directed to LINE from an Instagram account impersonating Sonotas Inc."
Please note that Sonotas Inc. does not have an Instagram account, and we do not direct users to LINE from our official Instagram.
Please do not respond if you receive any direct messages.
The following are the four Instagram accounts currently operated by our company:
・SteamCream Official
・CIGARRO Official
・Nailberry Official
・SKINPLE Official
We sincerely apologize for any concern this matter may have caused our customers.
*We are currently requesting Instagram to delete the account.
If you have any questions or concerns regarding this matter, please contact us at the following:
[Contact Information]
Inquiry Form:https://www.steamcream.co.jp/pages/contact
Phone Number:0120-936-916
(Operating hours: Weekdays 10:00 - 17:00, excluding Saturdays, Sundays, and public holidays)
