[Official Online Store] Deliveries before Christmas & New Year Holiday Hours

Thank you for your continued patronage of SIGARLO.

We would like to inform you about "orders that you wish to have delivered by Christmas" placed through our official online store,
as well as the New Year holiday operating hours for our official online store and customer service.

Regarding orders you wish to have delivered by Christmas

■ If you wish to specify delivery on Tuesday, December 24th or Wednesday, December 25th
・For delivery specified for Tuesday, December 24th: Orders placed by Tuesday, December 17th can be specified.
・For delivery specified for Wednesday, December 25th: Orders placed by Wednesday, December 18th can be specified.

■ Last order date for delivery by Tuesday, December 24th or Wednesday, December 25th even without a specified delivery date
Thursday, December 19th
※Orders are usually shipped within 1-2 business days.
※Due to potential delivery delays or depending on the delivery area and time slot, it may be difficult to deliver on Tuesday, December 24th or Wednesday, December 25th, so we recommend placing your order as early as possible.

New Year Holiday Shipping Suspension Period

■ Suspension Period: Tuesday, December 31, 2024 to Wednesday, January 1, 2025 (Public Holiday)

※Orders placed by Sunday, December 29th will be shipped as early as Monday, December 30th, but in some cases, it may be after Tuesday, January 2nd.
※Orders placed after Monday, December 30th will be shipped sequentially starting Tuesday, January 2, 2025.

New Year Holiday Customer Service Suspension Period

■ Suspension Period: Saturday, December 28, 2024 to Sunday, January 5, 2025

※Inquiries received during the suspension period will be answered sequentially starting Monday, January 6th.
※This schedule applies to both free calls and emails.
※For orders placed between Saturday, December 28, 2024 and Sunday, January 5, 2025,
　we will not be able to confirm details even if you inquire, so please confirm the contents carefully before finalizing your order.

We apologize for any inconvenience this may cause our customers and appreciate your understanding.